Senseforce 2.0 Manual
  • Welcome to Senseforce 2.0
  • SF MQTT API
  • SF Edge
    • Edge Package Overview
    • Edge Installation
      • Using the SF Edge Service installer in command shell
      • Headless SF Edge Servie execution
    • Edge Configuration
      • Which Plugins to load (appsettings.xml)
      • Edge Data Routing (EventDefinition.xml)
      • OTA configuration (otasettings.xml)
      • Edge Logging
      • Input plugins
        • SQL Plugin
        • SQLite Plugin
        • OPC UA Plugin
          • OPC UA server browser
        • SIEMENS S7/SINUMERIK Plugin
          • Creating connection definition file
        • S7 Plugin
        • REST Plugin
        • TCP Listener Plugin
        • XML File Parsing Plugin
        • Heidenhain Plugin
      • Output Plugins
        • MQTT Plugin
        • SQLite Plugin
    • Edge Compute plugins
      • Creating compute plugins
      • Using compute plugins
  • SF Edge Asset Management
    • Edge version repository
  • SF Platform
    • Navigation
      • Overview Screen
    • Dataset Builder
      • Filters, Aggregations and Groupings
      • Functions of the Formula Editor
      • Additional Settings
      • Special Events
      • FAQ and Troubleshooting
    • Script Editor
      • Details of the Script Editor
      • Installed Packages
      • Working with Timestamps
        • Working with Timestamps in Python
        • Working with Timestamps in R
      • FAQ and Troubleshooting
    • Widgets
      • Text
      • Headline
      • Image
      • Progress Bar & Gauge Chart
      • Table
      • Map
      • Line, Bar, Scatter and Area Chart
      • Pie Chart
      • Gantt Chart
      • Histogram
      • Overview
      • Log
      • Default colors and color conditions
      • FAQ and Troubleshooting
    • Dashboards
      • Dashboard Filters
      • Favorites
      • Data Drilldown & Widget Interaction
      • Editing multiple dashboard widgets
      • Time Zones
      • Synchronized Zooming
      • Sharable Dashboard URL
      • Multi-chart layout options
      • Default sort for table widgets
      • Releases
      • Reporting
      • FAQ and Troubleshooting
      • Applying zoom to global timestamp filter
      • Optimise the layout for different devices
    • Machine Master Data
      • Dimensions
      • Instances
      • Things
      • Use Case
      • FAQ and Troubleshooting
    • Automation
      • Trigger
      • Scheduling overview
      • Actions
      • Test your Automation
      • Zapier integration (necessary internal steps)
      • Zapier integration
      • Subscriptions
      • FAQ and Troubleshooting
    • Event Schema Management
      • Importing a Event Schema
      • FAQ and Troubleshooting
    • Virtual Events
      • Creating a Virtual Event
      • Scheduling Overview
      • Permissions and Data Access
      • FAQ and Troubleshooting
    • Details modal for elements
    • Copy / Duplicate elements
    • Whitelabeling
    • Edge Device Management
    • Element History
    • Public API
      • Get your access token
      • Endpoints
      • Debugging scripts
      • FAQ and Troubleshooting
    • User & Group Management
      • FAQ and Troubleshooting
    • Active Directory & SSO Setup
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  • Data can't be fetched and the response is error 404 or error 405
  • Data can't be fetched and the response is error 401
  • Data can't be fetched and the response is error 500

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  1. SF Platform
  2. Public API

FAQ and Troubleshooting

PreviousDebugging scriptsNextUser & Group Management

Last updated 3 years ago

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Data can't be fetched and the response is error 404 or error 405

One possible problem of an error 404 response is a wrong URL configuration. Please check that your URL is like described in

Data can't be fetched and the response is error 401

If you get error 401 as a response then you probably have an authentication issue. Please check if your used API access token is correct. How to get an API access token you can find .

Data can't be fetched and the response is error 500

There are two common cases that can cause an error 500 response:

  1. You have two columns in your dataset with identical names

  2. For at least one of the columns in the dataset "show data" is disabled

Both cases can't be handled, so you either have to remove or change these columns.

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