# FAQ and Troubleshooting

## Testing the trigger returns an error!

If the trigger test returns an error this can be due to an error in the data source.

## Mail from the action test does not contain any data!

The data only gets appended when the action is executed by an actual trigger, not by the test.

## How can I share my automations?

Assuming you have the necessary permissions you can share an automation in the overview menu, just like other elements, by clicking the <img src="/files/-MA5NneHZ4dCV6eqLt-n" alt="" data-size="line"> on the right side of the regarding the element.

![](/files/-MA5NQRbSTnYJhyQDFgQ)

Right now it is not possible to share automations via group management like other elements.

## Do I need to share the used datasets/scripts for an automation to work?

No, everything should still work for a user without access to the used data sources. They should also be able to change actions or filters applied to this data source as well as creating a copy of the automation. The only restriction is that if this user selects a different data source he will not be able to reselect the old data source without the necessary permissions.

## Is it possible to create a template automation?

Yes, just create a normal automation and share (with read permissions) with the users which are supposed to use the template. These users will be able to create a copy of the template, which he then is able to alter.


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