# FAQ and Troubleshooting

## Testing the trigger returns an error!

If the trigger test returns an error this can be due to an error in the data source.

## Mail from the action test does not contain any data!

The data only gets appended when the action is executed by an actual trigger, not by the test.

## How can I share my automations?

Assuming you have the necessary permissions you can share an automation in the overview menu, just like other elements, by clicking the <img src="https://1533098984-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lj6tqYfpNT_59dZ_Z3Z%2F-MA5HpI922g7qRdK1Yr1%2F-MA5NneHZ4dCV6eqLt-n%2Fmanual22.png?alt=media&#x26;token=580f8ee0-39d1-4858-93b6-166ed1c8abf8" alt="" data-size="line"> on the right side of the regarding the element.

![](https://1533098984-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lj6tqYfpNT_59dZ_Z3Z%2F-MA5HpI922g7qRdK1Yr1%2F-MA5NQRbSTnYJhyQDFgQ%2Fmanual54.png?alt=media\&token=ca61a106-e80c-48ad-9a3b-258a07cb52bd)

Right now it is not possible to share automations via group management like other elements.

## Do I need to share the used datasets/scripts for an automation to work?

No, everything should still work for a user without access to the used data sources. They should also be able to change actions or filters applied to this data source as well as creating a copy of the automation. The only restriction is that if this user selects a different data source he will not be able to reselect the old data source without the necessary permissions.

## Is it possible to create a template automation?

Yes, just create a normal automation and share (with read permissions) with the users which are supposed to use the template. These users will be able to create a copy of the template, which he then is able to alter.
